Contact Us
E-mail Support
Still have questions?
Email our Customer Service Department.
Customer Service Hours
Monday thru Friday - 9:00am to 5:30pm CST
Saturday & Sunday - Closed
Order Problems
← Back to HelpWhat is the status of my order?
To check the status of your order, you may contact Customer Service at customerservice@skyroo.com or click on the "Track Your Order" link located on the top header bar of the store.
Back to top ↑My shipment must be lost
If you believe your package may be late or arrived at an incorrect address, please contact our Customer Service department. If your package was shipped through the US Postal Service and has not been delivered by the fourteenth day after shipment, it is considered lost and will be re-shipped. Reshipments are done only after customer address verification.
Back to top ↑